VNCTech Group Refund Policy
VNCTech Group / VNCDesigner Guarantee
VNCTech Group ("VNC", "we", "our", "VNCDesigner") follows a reliable refund policy with our VNCDesigner Strategy and Learner Services to let our customers feel privileged about their association with us. Please read the following guidelines governing the refund policy.
If you wish to cancel your account, notify us at least 15 days before end of your term (via an email to firstname.lastname@example.org) . Upon cancellation, your data is deleted from our servers. Since deletion of all data is final please be sure that you do in fact want to cancel your account before doing so.
Your subscription gets renewed automatically at the end of each month, quarter or the end of 12 months depending on your service agreement.
You can upgrade or downgrade level of our services at any time of your usage, however VNC does not refund any fees in that case
If you stop using our services in between the term, we will not refund you the fees paid by you for the remaining term
We reserve the right to modify or terminate the VNC service(s) for any reason, without notice at any time.
Fraud: Without limiting any other remedies, VNC may suspend or terminate your account if we suspect that you (by conviction, settlement, insurance or investigation, or otherwise, forcefully removed our branding) have engaged in fraudulent activity in connection with the services offered by us.
Note: No refunds are offered, even if a plan is canceled mid-month or mid-year depending on agreed contract length
7 Day No Obligation Cancellation
VNC offers an "under a 7-day no obligation cancellation policy". The no obligation cancellation begins immediately upon account activation. The 7-day no obligation cancellation period only applies to new customers and does not apply to existing customers that have a subscription plan. VNC will also not honor a free trial period for customers who were once paying subscribers, cancelled, and then decided to re-instate their subscription to VNCDesigner.
At any time during the 7-day, potential subscriber (customer) can cancel their account and will be refunded in full with a minor service charge.
In order to continue using VNCDesigner Services after the 7-day no obligation cancellation period, you will automatically be put to continue to your selected payment plan which you have selected initially at time of buying from range of selections of monthly or receiving a discount by paying for half yearly or full year of service.
Yearly Billing, Quarterly Billing, Monthly Billing, Cancellation, and Refund Policies
VNC charges and collects in advance for use of the VNCDesigner Learner and Strategy service. All services rendered are non-refundable. Once a customer selects a subscription plan and provides billing information, VNC will calculate a pro-rated amount with the first payment due on signing.
All subscriptions monthly, quarterly and yearly renew automatically on their due renewal date according to date of purchase until officially cancelled in writing. Customers may cancel anytime by emailing a notice to: email@example.com.
Customers will receive an email from VNC confirming that their subscription to the VNCDesigner service has been cancelled.
Important: No refunds or credits for partial months, quarters or years of service will be refunded to a customer upon cancellation.
All fees are exclusive of all taxes, levies, credit card/bank fees, or duties imposed by taxing authorities, and the customer is responsible for payments of all such taxes, levies, credit card/bank fees, or duties.
The fees that VNC charges for the monthly, quarterly, or yearly services exclude phone, and Internet access charges, as well as other data transmission charges. Any currency exchange settlements are based on the customer's agreement with the payment method provider. To be clear: these charges are the customer's responsibility.
If available, customers have the ability to upgrade or downgrade their subscription plan for the VNCDesigner services at any time. For any kind of upgrade or downgrade in subscription, customer has to write to firstname.lastname@example.org.
The chosen method of billing will automatically be charged the new subscription rate on the next billing cycle.
With regards to downgrades on a subscription, VNC does not issue refunds or credits for partial months of service.
VNC reserves the right to refuse/cancel a subscription to any of the VNCDesigner and VNC services bought from vnctechgroup.com, If VNC refuses a new or renewing subscription/membership, registrants will be offered a refund on prorata basis of pending days in subscription plan bought with an additional cancellation charge of $5.99.
These above policies apply to all theVNCDesigner services listed on VNCTech Group unless otherwise noted in the corresponding program materials.