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Infrastructure Stability Assessment

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The Guide to Operational Stability

Infrastructure Stability Assessment

Consistently delivering & maintaining high levels of operational stability is an essential that is ultimately dependent on the convergence of good design, consistent and reliable implementation and robust and effective approaches to operations.

 

Stability includes :

  • how often outages occur

  • the impact of those outages ( often seen as excessive ) 

  • the length of time to recover.

 

The challenge this tackles for clients is understanding the root causes of instability and control failures and not just the symptoms. Examples are :

  • Poor change discipline

  • Incomplete or inaccurate inventories or dependency understanding

  • Process Failures

  • Poor technology and design choices

  • Poor Testing and release processes

  • Staff diligence and skills

  • Immature development SDLCs

  • Critical activities falling between roles and not being carried out

  • Lack of alignment between service offering and consumer needs ( e.g. Change windows )

  • Tooling does not support event alerts, communication of issues to the SME, diagnostics, recovery

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Anthony Maiello

Mission driven growth technology leader with over 35 years’ experience in a broad array of industries such as energy, travel, background screening, security systems, manufacturing, information technology, and electronics software systems. Passionate problem solver and authentic communicator with proven track record for building successful teams in large corporate and smaller private equity environments. World-wide respected technologist with deep knowledge in industrial and enterprise software systems, SaaS/PaaS/IaaS, IoT, artificial intelligence, and cloud technologies. A Trusted Advisor, visionary, and executive strategic leader with keen ability in articulating technology vision and business outcomes to Boards. Stakeholders, and Executives enabling maximum profits as well as happy customers, employees, and shareholders.

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